About Us

Roman Trail Outfitters empowers women just like you to take on the great outdoors, whether you like to camp, hike, run, or explore the wilderness in some other way—all while using 100% Australian Merino wool gear made with you in mind to help you keep ruling the world.

 

Meet the Team

Katie Pierson

Katie is a Montana native that currently resides in Colorado. When she is not running her own business, chasing her two little kiddos, or teaching fitness classes, she explores the outdoors, whether it be camping, hiking 14ers, or taking her paddleboard for a spin around the lake. Katie has been a certified fitness professional for over twenty years and holds ten certifications. She loves being active and sharing her sense of adventure with others.

Everything You Need to Know

Roman Trail Outfitters empowers women just like you to take on the great outdoors, whether you like to camp, hike, run, or explore the wilderness in some other way—all while using 100% Australian Merino wool gear made with you in mind to help you keep ruling the world.

 

Meet the Team

Katie Pierson

Katie is a Montana native that currently resides in Colorado. When she is not running her own business, chasing her two little kiddos, or teaching fitness classes, she explores the outdoors, whether it be camping, hiking 14ers, or taking her paddleboard for a spin around the lake. Katie has been a certified fitness professional for over twenty years and holds ten certifications. She loves being active and sharing her sense of adventure with others.

What are Roman Trail base layers made from?

Roman Trail base layers are made from 100% Australian Merino wool, with no synthetic fibers blended inromantrail.com. This means you get pure merino fabric known for its softness and performance. The wool fibers are ultra-fine (17.5 micron) and the fabric is lightweight (160 GSM), making the shirts super soft and comfortable on your skinromantrail.com. No polyester or “plastic” content is used – it’s all-natural merino, so you can enjoy the full benefits of this premium wool without any added materialsromantrail.com.

Do Roman Trail merino garments use any synthetic or plastic fibers?


No – “No plastic, just merino” is a core principle at Roman Trail Outfittersromantrail.com. Unlike some competitors who wrap wool around a synthetic core, Roman Trail uses the highest possible merino content (in fact, 100% merino wool) in its garmentsromantrail.com. This means there are no synthetic fibers or plastics in our base layers. By avoiding synthetic blends, our merino wool tops retain maximum breathability and natural performance, and you won’t have to worry about microplastic pollution from our clothingromantrail.comtheprofessionalhobo.com.

Will a merino wool base layer keep me warm in cold weather?


Yes – merino wool is excellent at keeping you warm when it’s cold out. The fine wool fibers trap heat close to your body, providing insulation in chilly conditionsromantrail.com. Even if the fabric gets damp from sweat or snow, it retains warmth better than cotton or other materials, which is why hikers and skiers trust merino to help prevent hypothermiaromantrail.comtheprofessionalhobo.com. Roman Trail’s base layer is a mid-light weight (160gsm) merino, ideal as a thermal first layer in fall, winter, and spring. For very cold temperatures, wear it as a base layer under a fleece or jacket for added insulation. It will keep you cozy on its own in cool weather and serve as a critical warming layer when you’re in freezing climates.

Can I wear merino wool in hot weather or summer?
Absolutely. Merino wool is highly breathable and temperature-regulating, so it’s not just for winterromantrail.com. In warmer conditions or summer, merino pulls moisture (sweat) away from your skin and releases heat, which helps keep you cool and dryromantrail.comromantrail.com. The Roman Trail 160gsm shirts are lightweight enough for moderate or even warm weather use. Many travelers wear merino tees in hot climates because the fabric breathes well and doesn’t make you overheat. So yes, you can comfortably wear our merino base layer on a summer hike or a warm day — it will help wick sweat and won’t feel stifling.

Does merino wool wick moisture and dry quickly?

Yes. One of merino wool’s best qualities is its moisture-wicking abilityromantrail.com. Merino fibers can absorb up to 30% of their weight in water vapor without feeling wetromantrail.com, pulling sweat away from your skin and into the fabric. This keeps you dry and prevents that clammy feeling during intense activity. The moisture then evaporates out of the wool relatively quickly compared to cotton. While merino may not dry quite as fast as a thin synthetic, it still dries fast and keeps insulating you even when dampromantrail.com. In practice, a merino shirt will dry overnight after washing in most conditions. Its ability to manage moisture means you stay comfortable whether you’re climbing a hill or walking in humid weather.

How many days can I wear a merino wool shirt without washing?
Merino wool can be worn for multiple days in a row because it naturally resists odor buildupromantrail.com. Many customers find they can wear their Roman Trail merino base layer for several days – even a week or more – on a trip before it starts to smell. The wool fibers have antimicrobial properties that prevent odor-causing bacteria from thriving, so the shirt won’t stink like a cotton or synthetic shirt mightromantrail.com. Of course, the exact number of days will depend on your activity and personal comfort, but it’s not uncommon to get 3-5 (or more) wears before washing. This makes merino ideal for travel and camping, when doing laundry is difficult. Just be sure to let the garment air out between uses, and once it does eventually get dirty or develop odor, give it a proper wash (in cold water, gentle cycle).

Is merino wool itchy or scratchy?
No – merino wool is not itchy like traditional wool. In fact, it’s prized for being soft and comfortable against the skinromantrail.com. Merino fibers are extremely fine (Roman Trail uses ~17.5 micron wool), which makes the fabric feel smooth and almost silky instead of pricklyromantrail.comromantrail.com. Even if you usually find wool sweaters itchy, merino wool base layers shouldn’t irritate your skin. Our customers often comment on how soft and non-scratchy the shirts feel. You can easily wear a Roman Trail merino top as your only layer without an undershirt – it’s that comfortable. The softness plus breathability also means you won’t get that “itchy and hot” feeling; instead you’ll barely notice you’re wearing wool.

Is the fabric really soft and comfortable for all-day wear?
Yes, merino wool is extremely soft and comfortable for extended wear. Roman Trail’s shirts use superfine merino fibers, giving them a luxurious feel on your skinromantrail.com. Unlike coarser wool, merino drapes gently and doesn’t poke or irritate. It’s also great for all-day wear because it breathes well and regulates temperature – meaning you stay comfortable hour after hour without getting too hot or coldromantrail.comromantrail.com. The natural stretch of the knit allows the shirt to move with you, so whether you’re on a long flight or a full-day hike, you won’t feel restrictedromantrail.com. In short, our merino base layer is designed to feel good next to your skin for the entire day, keeping you cozy when you’re inactive and cool when you’re active.

How durable are merino wool clothes? Will they last?
Merino wool is fine but surprisingly durable for its weightromantrail.com. Roman Trail base layers are built to withstand regular outdoor use and repeated washing without losing their shape or performanceromantrail.com. With proper care, a high-quality merino wool shirt can last for yearsromantrail.com. The fibers have a natural elasticity that helps prevent wrinkling and helps the garment return to shape after stretchingtheprofessionalhobo.com. That said, merino is not indestructible – it’s softer than synthetic, so you should avoid abrasive surfaces (like wearing it under a rough backpack without a shell layer) to minimize pilling or small holes. Following good care habits (gentle washing, avoiding high heat) will further extend its life. Many people find the investment in merino pays off because the pieces remain in good condition for a long time and don’t need to be washed as often as other shirtsromantrail.com. And don’t forget, Roman Trail offers a robust guarantee: if something does fail prematurely, we’ll make it right (see our warranty FAQ below).

Is merino wool clothing worth the price?
For most people, yes – merino wool is worth the investment. While merino garments cost more upfront than basic cotton or synthetic, they offer huge benefits that can actually save you money and hassle in the long run. Merino wool can be worn multiple times between washes (thanks to odor resistance), meaning you need fewer shirts on a trip and do less laundryromantrail.com. The fabric’s durability and timeless comfort also mean you’ll get years of use, rather than replacing cheaper shirts frequentlyromantrail.com. From a performance standpoint, merino replaces several types of specialty clothing – it keeps you warm like a sweater, cool like a tech tee, and fresh like an odor-resistant athletic shirt, all in one. Additionally, merino’s environmental benefits (biodegradability, no microplastics) make it a responsible choicetheprofessionalhobo.com. If you value comfort, versatility, and longevity, merino wool base layers are absolutely worth the cost. Many travelers and outdoor enthusiasts consider their merino shirt one of their best gear investments.

What’s the difference between merino wool and cotton?
Merino wool outperforms cotton in almost every way when it comes to active or travel clothing. Cotton retains moisture– if you sweat or get wet, cotton will soak it up and stay wet, which makes you cold and uncomfortabletheprofessionalhobo.com. Merino, on the other hand, wicks moisture and still insulates when damp, helping keep your body temperature stabletheprofessionalhobo.com. Cotton also tends to hold odors and can mildew; merino is naturally odor-resistant and stays fresh longerromantrail.com. In cold weather, cotton offers almost no warmth once wet (the old saying “cotton kills” for outdoor wear), whereas merino keeps you warm even if it gets wet from perspiration or light raintheprofessionalhobo.com. Cotton is fine for casual everyday wear, but for hiking, traveling, or any situation where you might sweat or face changing weather, merino wool is a far superior choice. It provides better warmth, moisture management, and odor control than cotton canromantrail.comromantrail.com.

How does merino wool compare to synthetic fabrics (like polyester or fleece)?
Merino wool has some clear advantages over synthetics, though each has its place. The big benefit of merino is odor resistance – unlike polyester, merino wool inhibits bacteria growth, so it doesn’t get stinky after one useromantrail.com. Merino is also more breathable and regulates temperature better, keeping you comfortable over a wider range of conditions (it insulates in cold and won’t make you overheat in warmth)romantrail.comromantrail.com. Additionally, merino is a sustainable, natural fiber, whereas synthetic fabrics are made from petrochemicals and shed microplastic fibers into the environmenttheprofessionalhobo.com. On the other hand, synthetic base layers (like polyester or poly-spandex blends) can be a bit more durable with rough use and do dry extremely fast. They’re often cheaper as well. However, synthetics tend to start smelling very quickly once you sweat in them, and they don’t feel as cozy against the skin. Even a popular outdoor brand concluded that merino wins on softness, temperature control, odor resistance, and sustainability compared to fleeceromantrail.com. In summary, merino offers superior comfort and odor performance for everyday wear and multi-day use, while synthetics might edge out in short-term durability or cost. Many people now prefer merino for the majority of uses and don’t miss those plasticky polyester shirts at all.

What sizes do Roman Trail base layers come in, and do they fit true to size?
Roman Trail merino tops are offered in women’s sizes XS, S, M, and Lromantrail.com. They are designed with a regular, athletic fit that is true to size for most women. That means the shirt should feel fitted (to efficiently wick moisture) but not compression-tight or restrictive. The cut is meant to be flattering and “forgiving,” with a bit of extra length in the back for coverageromantrail.com. If you’re between sizes or prefer a looser fit, we suggest sizing up, as the material does drape nicely and you’ll still get the benefits of the wool. Conversely, if you want it very snug as a purely thermal layer, you can choose the smaller size. Overall, customers report that the sizing is consistent with typical women’s shirt sizes and the fit is comfortable – not baggy, not overly tight. (Be sure to consult our size chart for detailed measurements to get the best fit.)

How should a merino wool base layer fit?
A merino base layer should fit snugly but comfortably against your body. You don’t want a lot of loose fabric, since the goal is to trap your body heat and pull moisture off your skin. Roman Trail’s shirts have an ergonomic cut that skims the body without feeling restrictiveromantrail.com. The natural stretch of merino allows for free movement even in a close fit. When you try it on, the shirt should lay close to your torso and arms, but you should be able to reach and stretch without the seams digging in. Our design includes features like flatlock seams and extra back length to ensure the shirt moves with you and stays in placeromantrail.com. In short, fitted is best – think of it like a comfortable second skin. If it’s too loose, it won’t perform as well in terms of wicking and warmth; if it’s too tight, it could restrict motion or comfort. The sweet spot is a nice athletic fit that you can wear on its own or under other layers seamlessly.

Do you offer merino base layers for men?
Currently, Roman Trail Outfitters specializes in women’s merino wool base layers. Our designs are tailored to fit the female form with specific cuts and styling for womenromantrail.com. At this time we do not have a men’s line, so the available sizes are women’s XS-L. However, men looking for merino shirts aren’t completely out of luck – a male customer on the smaller side could potentially wear one of our larger sizes, though the cut is optimized for women’s proportions. We recognize the interest in men’s merino apparel, and as our brand grows, we may expand our offerings. For now, our focus is on providing the best women’s merino base layers possibleromantrail.com. Men seeking similar quality can look at other merino brands, but keep an eye on Roman Trail in the future!

What activities are merino wool base layers good for?
Merino base layers are incredibly versatile – you can use them for almost any activity where comfort and performance matter. Roman Trail base tops are popular for hiking, backpacking, camping, and mountain biking – basically any outdoor adventureromantrail.com. They’re also great for running and workouts, since merino wicks sweat and breathes to keep you comfortable. In cold-weather sports like skiing or snowboarding, a merino base layer is an excellent first layer to keep you warm under your jacket. Travelers love merino for long flights and multi-day trips (no odors, easy to re-wear) – more on that below!romantrail.comromantrail.com. Even for everyday use, you can wear the merino top on its own as a casual shirt or under a sweater or blazer in cooler weather. In summary, these base layers are suitable for hiking, running, camping, skiing, traveling, and everyday wear – basically anytime you want a comfortable, moisture-managing shirt. Merino wool adapts to a wide range of conditions, so it truly is an all-purpose staple for both outdoor adventures and daily liferomantrail.comromantrail.com.

Can I wear a merino wool base layer on a plane or for travel?
Yes, merino wool is one of the best choices for travel and long flights. We highly recommend wearing your Roman Trail merino top on airplanes. Why? First, merino regulates temperature amazingly well – it will keep you warm walking through a chilly airport terminal, yet it won’t overheat you when the plane’s cabin gets warmromantrail.comromantrail.com. The fabric also deals with the challenges of long travel days: it’s soft and non-irritating for long periods of sitting, it has natural stretch so you can move comfortably in your seatromantrail.com, and it resists odors, meaning you’ll still smell fresh after an overnight flightromantrail.comromantrail.com. Another perk for packing light: since you can wear merino multiple times without washing, you can bring fewer clothes on your tripromantrail.com. Many seasoned travelers swear by merino wool shirts as their go-to airplane outfit and travel staple. In short, you can absolutely wear it on a plane – you’ll likely find you’re more comfortable and fresher upon landing than if you wore a cotton t-shirt or synthetic hoodie. (Our blog even calls merino layers the “best winter travel hack” for flying!)

Can I wear the merino base layer on its own, or is it only for layering?
You can definitely wear our merino base layer on its own as a normal top. While it’s designed to function as a base layer (meaning it works great under other layers), it also looks and feels good by itself. The shirt has a classic crew-neck style and comes in attractive colors, so it doesn’t look like underwear – it looks like a regular long-sleeve tee. The midweight 160gsm merino knit is opaque (not see-through), especially in the darker colors, so you don’t have to worry about transparency. Many customers wear the “base layer” as a standalone shirt with jeans or leggings. You’ll get the same benefits of comfort, breathability, and odor-resistance whether you wear it alone or under a jacket. In warmer weather, it pairs nicely with just about anything as a lightweight top. And in colder weather, you can layer over it when you go outside, then peel down to just the merino shirt indoors. In summary, it’s versatile – feel free to rock it solo or use it as the foundational layer in your outfit.

Do I need other layers with a merino base layer in winter?
In very cold conditions, yes – you’ll typically want to add layers over your merino base layer for full protection. Think of the merino base as your first or “next-to-skin” layer: it will keep you dry and retain body heat, but in winter you’ll usually need an insulating mid-layer and a windproof/waterproof outer layer on topromantrail.com. For example, you might wear our merino long-sleeve, then a fleece or puffy jacket as a mid-layer for warmth, and then a shell jacket if it’s windy or wet. The merino base layer does its job by regulating your temperature and wicking moisture, which actually makes your other layers work more effectivelyromantrail.com. If it’s cool (not frigid) or you’re doing high-intensity activity, the merino layer alone might be sufficient, or you can carry an extra layer in your pack just in case. But in true winter cold, it’s best used as part of a layering system: merino base + insulating layer + outer shell if neededromantrail.com. The good news is merino plays nicely with other layers – its snug fit and thumb of warmth make it an ideal foundation. Always start with merino next to your skin, and then you can add or remove layers on top as conditions change, knowing that the merino is helping keep you dry and comfortable underneathromantrail.comromantrail.com.

How do I wash and care for merino wool clothing?
Caring for merino wool is easy if you follow a few simple steps. For washing: use cold water and a gentle cycle (or hand wash) with a mild detergent, preferably one formulated for wool or delicatesromantrail.com. Avoid using fabric softeners or bleach – softeners can coat the wool fibers and reduce their performanceromantrail.com. It’s best to turn the garment inside out before washing to minimize pilling. After washing, air dry your merino top by laying it flat or hanging it – this preserves the shape and prevents any possible shrinkageromantrail.com. Merino wool dries fairly quickly on a line or rack. If you must use a dryer, see the next question for guidelines (short answer: low heat only). In general, merino doesn’t need frequent washing unless it’s really soiled; often you can just air it out between wears. When storing wool long-term (over the summer, for instance), make sure it’s clean and dry, and consider storing folded in a breathable bag to protect from moths. By treating your merino gear gently – cool wash, no high heat – you’ll keep it looking and performing its best for a long timeromantrail.com.

Does merino wool shrink?
Merino wool can shrink if it’s washed or dried improperly, so care is importantpackhacker.com. Like most wool, exposure to high heat or harsh agitation can cause the fibers to contract. To prevent shrinkage, always wash your merino in cold (or cool) water and avoid hot water. Do not throw it in a hot dryer, as that’s a common cause of shrinking. Instead, lay it flat to dry or tumble dry on low heat if necessaryromantrail.com. When properly cared for, merino garments will maintain their size and fit. In fact, our merino is pre-washed and relatively stable, so normal gentle washing shouldn’t noticeably shrink it. The main thing is to follow the care instructions on the tag – cold wash, gentle cycle, and you’ll be finepackhacker.com. And if an accident happens (say, it goes in a warm wash and shrinks a bit), there are some wool restoration tricks (like gentle stretching while damp), but it’s best to avoid the situation altogether by treating it gently from the start.

Can I put merino wool in the dryer?
It’s safest to air dry merino when possible, but if you need to use a dryer, you can tumble dry on low heat with cautionromantrail.com. High heat will cause shrinkage and can damage the wool fibers, so never use a hot dryer setting. If your dryer has a wool or delicate setting, that’s ideal. We recommend removing the garment while it’s still slightly damp and laying it flat to finish drying, which helps it retain its shape. In general, the best practice is to hang or flat-dry merino clothes – they actually dry pretty quickly that way. The Roman Trail product care notes indicate it’s “best if hang dry”and only “safe to tumble dry on low” if necessaryromantrail.com. So yes, you can use a dryer on low, but to maximize the life of your merino, try to make air drying your go-to method.

Where is your merino wool sourced from?
We source our merino wool from Australia, which is world-renowned for high-quality merino fiberromantrail.com. Australian Merino sheep produce fine, soft wool that is perfect for next-to-skin clothing. Roman Trail works with ethical wool suppliers to ensure the raw wool is top grade and obtained responsibly. Our wool is 100% Australian in origin, but the fabric is then milled and the garments are produced to our specifications. Australia (and New Zealand) merino is known for its exceptional softness, and that’s exactly why we’ve chosen it – so you get the best feeling base layer possibleromantrail.com. We like to highlight that our product is 100% Australian Merino Wool right up front, as it speaks to its premium quality and provenanceromantrail.com.

Is your wool ethically sourced and cruelty-free?
Yes, we are committed to ethical sourcing and animal welfare in obtaining our merino woolromantrail.com. Roman Trail Outfitters ensures that our wool suppliers follow humane practices – this includes sheep farming that avoids cruel practices (such as mulesing) and treats sheep with care. In fact, our brand emphasizes sustainability from start to finish, “from sourcing [the] wool ethically to using eco-friendly packaging.”romantrail.com. We source from reputable Australian farms that adhere to high standards and many of our wool batches are certified under the Responsible Wool Standard (RWS), which is a leading certification for animal welfare and sustainable land management. (The RWS certification on our merino means the sheep are well cared for and the wool is fully traceable.) We want you to not only feel good wearing our products, but also feel good about how they’re made. That’s why we prioritize cruelty-free, sustainable sourcing for every fiber that goes into our base layersromantrail.com.

Is merino wool sustainable and eco-friendly?
Merino wool is a very sustainable, eco-friendly material. It’s a natural and renewable resource – Merino sheep grow a new fleece every year, so wool is continuously replenishedromantrail.com. Unlike synthetic fabrics derived from petroleum, wool is biodegradable; when a wool garment reaches the end of its life, it can decompose and return to the earth rather than lingering as plastic wasteromantrail.com. Additionally, producing wool generally has a lower environmental impact in terms of energy use compared to manufacturing synthetic fibers. Roman Trail also enhances sustainability by avoiding synthetic blends (no microplastics are shed from our 100% wool clothing)romantrail.comtheprofessionalhobo.com. We use eco-friendly packaging for our products as wellromantrail.com. So when you choose merino, you’re choosing a product that’s not only high-performance but also better for the planet. From the farm to your closet to eventual disposal, merino has a smaller environmental footprint than most other performance fabrics.

What does 160 GSM and 17.5 micron mean for your merino fabric?
These are technical specifications of the wool fabric that relate to weight and fiber fineness. 160 GSM means the material is 160 grams per square meter – essentially, it’s a measure of the fabric’s weight or thickness. At ~160 GSM, our base layer is considered a lightweight merino, ideal for year-round use or layering in cooler weatherromantrail.com. Lightweight merino (150-200 GSM) is breathable enough for mild temperatures yet offers warmth as a baselayer in cold conditionsromantrail.com17.5 micron refers to the diameter of the individual wool fibers (1 micron = one millionth of a meter). A lower micron count means finer, softer wool fibers. 17.5 microns is very fine (human hair by comparison is around 50-100 microns), which is why the fabric feels so soft and not itchyromantrail.com. In summary, 160 GSM tells you the shirt is light and versatile, and 17.5μm indicates top-tier superfine wool fiber for maximum softness. These specs make Roman Trail’s fabric ultra-soft, lightweight, and high-performance, truly the gold standard for a merino base layer.

Do merino wool clothes wrinkle or need ironing?
Merino wool is naturally resistant to wrinkles, so your base layer shirt will stay fairly smooth even after being packed or worn all day. Thanks to the fiber’s elasticity, merino fabric tends to spring back and doesn’t crease easilytheprofessionalhobo.com. If you fold or roll your shirt in a suitcase, you’ll likely find it has few to no wrinkles when you take it out – one reason merino is beloved by travelers. Any light creases that do form will usually relax and disappear just from wearing the garment or hanging it up for a bit. Typically, you won’t need to iron a merino shirt. If you do get a stubborn wrinkle, you can gently steam it or use a cool iron with a press cloth, but avoid high heat. In general, merino’s wrinkle resistance means it always looks presentable and is ready to wear straight out of your bag – another small way it makes your life easier.

Does merino wool offer sun protection (UV protection)?
Merino wool does provide a bit of natural UV protection, though the exact amount can vary. Wool fibers absorb some UV radiation, and a typical lightweight merino shirt like ours might have a UPF (Ultraviolet Protection Factor) of around 20-30. Some merino garments and weaves are rated even higher; for instance, midweight merino shirts have been tested at UPF 40+packhacker.com. While we haven’t formally rated our 160gsm fabric, you can expect it to block a good portion of harmful rays compared to a thin cotton tee. This makes merino a nice choice for sunny hikes – it’s like an extra bonus on top of its other benefits. Of course, you should still use sunscreen on exposed skin, as no shirt covers everything. But yes, merino wool clothing will generally help shield you from the sun better than many synthetic summer fabrics, and certainly better than no cover at all. It’s another reason merino is a smart pick for all-day outdoor adventures.

How long does shipping take, and do you ship internationally?
We aim to get your gear to you as quickly as possible. Domestic U.S. orders (contiguous 48 states) typically arrive within about 7–10 business days of your orderromantrail.com. In fact, we offer two-day processing and then standard shipping, so many customers see their package in roughly a week. We do ship to Alaska and Hawaii as well, though those may take a bit longer in transitromantrail.comInternational orders are also welcome – we can ship abroad, with delivery times varying by destination (usually a couple of weeks for standard international shipping). Please note that international shipments might be subject to customs processing, which can add to delivery times and potentially incur import duties or taxes depending on your country. You’ll see shipping options and rates at checkout. If you have a tight deadline or need expedited shipping, feel free to contact us; we’ll do our best to accommodate. But in general, U.S. customers can expect their Roman Trail package in about a week, and international customers should allow a bit more time for delivery.

What is your return policy?
We want you to love your merino gear. If you need to return an item, we offer a 30-day return policy from the date of purchaseromantrail.com. To be eligible for a full refund, the item should be unused, unwashed, and in its original condition with packaging/tags intactromantrail.com. We understand you may need to try it on for fit – that’s fine, just avoid wearing it out or removing tags until you’re sure. If 30 days have passed since your purchase, unfortunately we can’t offer a refund or exchange (though our separate 2-year quality guarantee might cover certain issues – see below). Also note, any final-sale or clearance items are not refundableromantrail.com. Refunds are issued back to your original payment method once we receive and inspect the returned item, which typically takes 7-10 business daysromantrail.com. It’s important to mention that currently return shipping is the customer’s responsibility (we don’t provide a prepaid label unless the return is due to a product defect)romantrail.com. As long as your item meets the conditions and is returned in the 30-day window, we’ll process your refund promptly.

How do I return or exchange an item?
To initiate a return, simply contact our customer service or email us at info@romantrailoutfitters.com with your order details. We’ll provide you with the return instructions and the address to send the item back (which is in Austin, TX, our base of operations)romantrail.com. Make sure the product is in new condition, and package it securely. You can choose any shipping service to send it to us; we recommend using a trackable method and insuring the package, especially if it’s a higher value itemromantrail.com. Once we receive your return, we’ll inspect it and process your refund within about 7–10 business daysromantrail.com. If you need an exchange (for example, a different size or color), the quickest method is to return the original item for a refund and then place a new order for the desired item. At this time we don’t have an automatic exchange program for size swaps, and we only replace items if they are defective or damaged upon arrivalromantrail.com. If that’s the case, contact us and we will arrange a replacement. For any returns or exchange questions, our team is here to help make it as easy as possible.

Is there a warranty or satisfaction guarantee?
Yes! Roman Trail Outfitters stands by the quality of our products with a robust guarantee. We take the idea of a warranty to a whole new level – if you are unsatisfied with your Roman Trail product for any reason within two years of purchase, we will replace your item for freeromantrail.com. This is a no-hassle satisfaction guarantee. We don’t put you through hoops like requiring the old, worn item to be mailed back at your expense or denying “normal wear and tear.” If within 24 months you feel your merino base layer didn’t hold up or meet your expectations, just reach out to us and we’ll make it rightromantrail.com. That could mean replacing it with a new one or an equivalent item. We’re proud to offer this because we want you to feel confident investing in our gear. Our goal is to inspire your outdoor adventures by providing the best merino base layers possibleromantrail.com, and that includes standing behind our product long after the sale. So, in short, yes – we have a two-year guarantee against defects or dissatisfaction. Just keep your order info, and if something goes wrong, let us know and we’ll take care of you promptly.

Sources: Roman Trail Outfitters product pages and blog articles, Pack Hacker gear guide, and other merino wool travel/outdoor resources. All linked references provide additional context and verification for the information above.

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